Privacy Policy

1. Information We Collect

We collect information you provide directly: name, phone number, email address, payment information, and location data. We also collect device information, usage data, and trip details automatically when you use our app.

2. How We Use Your Information

Your information is used to: provide and improve our services, process payments, communicate with you, ensure safety and security, comply with legal obligations, and personalize your experience. We do not sell your personal data to third parties.

3. Location Data

We collect precise location data to connect you with nearby drivers, calculate fares, provide navigation, and enable safety features like trip sharing. You can disable location access in your device settings, but this will limit app functionality.

4. Data Sharing

We share your information with: driver partners (to facilitate rides), payment processors, analytics providers, law enforcement (when legally required), and service providers who assist our operations. All third parties are bound by confidentiality agreements.

5. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Trip data is retained for up to 3 years for legal and safety purposes. You may request deletion of your account and associated data at any time.

7. Your Rights

You have the right to: access your personal data, correct inaccurate data, request deletion of your data, object to data processing, and port your data. To exercise these rights, contact us at admin@flashride.world.

8. Cookies & Tracking

Our website and app use cookies and similar technologies to improve user experience, analyze usage patterns, and serve relevant content. You can manage cookie preferences through your browser settings.

9. Children's Privacy

FlashRide services are not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the data immediately.

10. Policy Updates

We may update this policy periodically. Significant changes will be communicated via app notification or email. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related inquiries, reach us at admin@flashride.world or call +92 317 8888807.